Privacy Policy
General
- The Ice Champ LLC/www.theicechamp.com (“we”, “our”, “us”) is committed to the protection of personal information provided by the users (“you”, “your”, “user”) your agreement implies your consent to the collection, retention, and use of your personal information per the terms of this privacy policy (“privacy policy”).
- We take the privacy of our users seriously. We are committed to safeguarding the privacy of our users while providing personalized and valuable service.
- When you use the website, the website may collect your device number and other personal information. A high standard of security is maintained by us for our users. However, the transmission of information via the internet or telephone networks is not completely secure. While we do our best to protect your information, particularly concerning the protection of your personal data, www.theicechamp.com cannot ensure the security of your data transmitted via the internet, telephone, or any other networks.
- Access to the contents available through the website is conditional upon your acceptance of this privacy policy which should be read together with the terms of use.
- If you do not agree to any of the provisions of this privacy policy or terms of use, you should not use the website. We may revise, alter, add, amend, or modify this privacy policy at any time by updating this privacy policy. By browsing, accessing, and/or using this website, you agree to be bound by any such alteration, amendment, addition, or modification.
Information Collected
- Information you provide us: while using the website, we may ask you to provide us with certain information, including contact information, such as your name or email address, unique identifiers, such as your user id, or similar information.
- Site usage information: we may receive and store certain types of internet usage information whenever you visit the website, such as your click-stream data and your IP address. See the “IP addresses and click stream data” section below.
- Email communications: when you open emails from us, we may receive a confirmation noting you opened the email if your computer supports such capabilities. We also may keep track of what emails we send you and what emails you may be receiving from our subsidiaries and affiliates. Additionally, we keep a record of what communications you have opted to receive or not to receive.
How Information may be Collected
- Registration: You may be asked to complete a registration form and provide personally identifiable information; you may also be asked to choose a user id and password to take advantage of certain features the website may choose to offer, such as newsletters or contests. Participation in registration is voluntary and you will have the opportunity to decide whether or not to disclose information to the website.
- IP addresses and click-stream data: We may collect IP addresses and/or clickstream data. An IP address is a number associated with the service through which you access the internet. Standing alone, your IP address is not personally identifiable. At times, we also use IP addresses for purposes of system administration and to report aggregate information to our advertisers and sponsors. We may combine this information with personally identifiable information. Click-stream data is information collected by our computers when you request web pages from the website. Clickstream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view, and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the website, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
Disclosure of Personal Information
- We do not disclose your personal information to any third parties other than as may be required by us, www.theicechamp.com’s affiliates, partners, or trusted business networks, in compliance with our privacy policy to moderate the content of the website, enhancing your user experience, providing you personalized content and to enable us and our partners to provide you with targeted information which may be of benefit to you.
- Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via secure socket layer (SSL) technology
- To enhance customer experience and to provide focused support, we may share generic aggregated demographic information which may include your information collected by us but not linked to any personally identifiable information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
- At times we are required by law or litigation to disclose personal information about the users. We may also disclose information about the user if we determine that disclosure of the information is necessary for national security, law enforcement, or other issues of public importance.
- We use our best efforts to use information in aggregate form (so that no individual user is identified) for the following purposes:
- To build up marketing profiles;
- To aid strategic development, data collection, and business analytics;
- To manage our relationship with advertisers and partners;
- To audit usage of the website and our mobile application; and
- To enhance user experience concerning the website (“collectively, “permitted use”).
Confidentiality
- Except as otherwise provided in this privacy policy, we will keep your personal information private and will not share it with third parties, unless we believe in good faith that disclosure of your personal information or any other information we collect about you is necessary for permitted use or to:
- Comply with a court order or other legal process;
- Protect the rights, property, or safety of The Ice Champ LLC/www.theicechamp.com or another party;
- Enforce the policy or any agreement, including terms of use; or
- Respond to claims that any posting or other content violates the rights of third parties.
Security
- The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it
- Although we make the best possible efforts to store personal information in a secure operating environment that is not open to the public, you should understand that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of your personal information. If we become aware that your personal information has been disclosed in a manner, not per this privacy policy, we will use reasonable efforts to notify you of the nature and extent of such disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by law.
Updates and Changes to Privacy Policy
We reserve the right, at any time, to add to, change, update, or modify this privacy policy so please review it frequently. In all cases, the use of the information we collect is subject to the privacy policy in effect at the time such information is collected. You hereby acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of the modifications. If you disagree with any of the changes to the privacy policy, you shall refrain from using or accessing the website. Your continued use of the website, following the posting of the revised policy shall indicate your acceptance and acknowledgment of the changes and you will be bound by it.
Update and Changes to your Personal Information
You have a right to correct any errors in your personal information available with us. You may request in writing that we cease to use your personal information. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
International Users
Please note that the website is directed toward users who reside in the United States. By using the website, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, according to the laws of the United States. While some of these countries may not offer the same level of privacy protection as your own, we commit to uphold the privacy protections as explained in this privacy policy.
Contact Us
You may write to us at customercare@theicechamp.com for any privacy concerns and requests relating to these terms of use and privacy policy.